Thank you for the support. I think it (open enrollment) was very successful and got many comments on the quality of materials produced including the video.
“My Customer Service Representative, was the most patient and understanding professional assisting me during our call today. Rarely does someone, especially over the phone, beas thorough and engaging to help a client they have never met. My appreciation to Jade and yourcompany for all you do.”
I have the unique pleasure of speaking with our employees regarding their benefits daily, and in doing so, I have heard nothing but wonderful things about the customer service department at AmeriLife Benefits. Time and time again, I am hearing the praises of your agency and the way in which they go above and beyond […]
“My experience in talking with Lance today about my benefits was fantastic. Insurance can be confusing, the reason for my call, but Lance cleared up all my confusion. He took the time to explain, in detail, the coverage of my policies. And he did it with patience. I have talked with a lot of agents […]
“I just wanted to thank you again for all your help with my flex spending account! I truly appreciated the kind, efficient manner in which you responded to all my questions. Thank you for being so courteous and informative in our emails and when we spoke on the phone. I hope you know that you make a difference!”
Customer service was fantastic!! I submitted my paperwork in January after learning that the agency I retired from had changed to Amerilife for dental and vision insurance. Shell was very helpful and assisted so I could keep my appointments that were scheduled. It’s great to speak with a human being.
Our client was rebuilding their benefit strategy to include more offerings, transparency, and employee service. AmeriLife successfully delivered on all fronts in a very compressed timeframe. Their team provided both the strategic and tactical support needed, resulting in an extremely successful open enrollment.
I spoke today with Juan and he did an excellent job in walking through the enrollment with me. Just want you to know that he is a “top notch” enroller!
Your company has been extremely helpful to me with monetary benefits. The one I really would like to point out for her help to me has been Shell. She is always so helpful and cheerful. She is helpful guiding me through the maze and I consider her as a credit to your company.
Our consultants went to market and Amerilife Benefits was easily our top choice for many reasons to include pricing, support, options, technology, support (oh did I say that already?), and flexibility. AmeriLife handled open enrollment and the transition as an implementation project – there were regular meetings, a lot of support and communication. There are […]
You both are the bomb diggity! Thank you so much for all of your support!
When I call with questions or need help with my insurance policies, I always get prompt, efficient service and they are always glad to help. I consider them an extended family. I still recommend them today when anyone asks about insurance coverage.
Ted was so very efficient and helpful with all of my concerns and questions. I was very comfortable talking to him – I believe he truly understood my confusion experienced the first time around. His patience and attention was greatly appreciated. 😊 Thank you.
I contacted Flex Made Easy yesterday 4-6-22 for a claim that I have been chasing with my provider for the past 13 months. Shell was amazing! When Shell said she would look into the issue I honestly thought “here I go again, another month or two”. However, she had a response back to me in […]
I appreciated the counselor’s quick and efficient overview of some of the options I wasn’t as familiar with, as well as stating the benefits in a businesslike manner without pushing me. Best insurance session I’ve ever had, and I hung up feeling confident in my choices.