Communication Services

PROFESSIONAL COMMUNiCATION
AND ENROLLMENT SERVICES

Getting the attention of employees is not an easy task.

AmeriLife Benefits specializes in creating engaging content and providing high-quality enrollment services to help employees better understand and appreciate the benefits available to them.

Education & Enrollment

We help employees learn more effectively with customized educational tools and communication

Customized employer-branded employee benefits portals provide a “one-stop” source for employees to access benefits guides, carrier flyers, plan descriptions, claims forms, and more.
AmeriLife Benefits proprietary communications platform, gives employers the ability to drive targeted employee engagement. Customized educational campaigns are delivered via HTML emails, SMS alerts, message-specific landing pages, and other traditional and digital means.

Let AmeriLife Benefits serve as your Benefits Program Communications Specialist. And, experience a more informed and engaged employee population.

 

Our TurnKey enrollment platform can be accessed via desktop, tablet or smart phone, and supports multiple signature options. For employees electing to self-enroll, a Benefits Counselor, if needed, is just a click away via:

  • “Live Chat”
  • An online appointment scheduler

Guided Enrollment Services

We guide employees to make informed decisions with personalized benefits education

  • Enrollment services for open enrollment, and new hires year round 
  • On-site enrollments 
  • Virtual meetings with seven-year call retention
  • Appointments easily scheduled online
  • Non-commissioned, education-focused licensed benefits counselors

 

AmeriLife Benefits’ licensed Benefits Counselors provide a personalized, education-focused enrollment experience

Appreciated the counselor’s quick and efficient overview of some of the options I wasn’t as familiar with, as well as stating the benefits in a businesslike manner without pushing me. Best insurance session I’ve ever had, and I hung up feeling confident in my choices.

Increase the percentage of employees…

“extremely satisfied”

…with their benefits
Score
Sample Survey Questions
Low = 1 | High = 5
4.86
My counselor was attentive, knowledgeable, and offered straightforward advice
4.89
My counselor explained all of my options and didn’t just try to “sell” me insurance
4.61
How much more educated do you feel after meeting with the counselor?

Employee Helpline

Great customer service is key to employee satisfaction.

We help employees get answers to their benefits questions, and reduce unnecessary calls to HR:

  • Dedicated 1-800# employee helpline
  • Year-round assistance
  • Support available for coverage and premium questions, claims triage, eligibility changes, and more

 

“I have the unique pleasure of speaking with our employees regarding their benefits daily, and in doing so, I have heard nothing but wonderful things about the customer service department at AmeriLife Benefits. Time and time again, I am hearing the praises of your agency and the way in which they go above and beyond to help our employees understand their benefits. I personally have also felt that I am always met with friendly, helpful, and attentive call center agents when I have to call the customer service desk.”

Year-round one-on-one support helps employees get more out of their benefits.

Stay Connected
Headquarters

4551 W. 107th Street
Overland Park, KS 66207
(877) 523-0176
Email Us

Hammond Office

900 W. Thomas Street 
Hammond, LA 70401
(877) 365-2341
Email Us

Jackson Office

2935 N Highland Ave
Jackson, TN 38305
(731) 664-9768
TF: (888) 908-2637
Email Us

Clearwater Office

2650 McCormick Drive
Clearwater, FL 33759
(877) 523-0176
Email Us

Dallas Office

5 Cowboys Way, Suite 300
Frisco, TX 75034
(214) 315-5560
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Thank you for your interest

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