The Customer Service Team at AmeriLife has been instrumental in facilitating both our open enrollment process and our benefits management throughout the plan year. They made open enrollment effortless for our HR team by guiding each of our employees through the process. Their number was placed prominently on our benefits guide and portal, and they are well-trained, knowledgeable, and immediately available every time our employees need them, providing up-to-date and accurate information and ensuring that all questions are answered.