PROFESSIONAL COMMUNiCATION
AND ENROLLMENT SERVICES
Getting the attention of employees is not an easy task.
AmeriLife Benefits specializes in creating engaging content and providing high-quality enrollment services to help employees better understand and appreciate the benefits available to them.
Education & Enrollment
We help employees learn more effectively with customized educational tools and communication
Let AmeriLife Benefits serve as your Benefits Program Communications Specialist. And, experience a more informed and engaged employee population.
Our TurnKey enrollment platform can be accessed via desktop, tablet or smart phone, and supports multiple signature options. For employees electing to self-enroll, a Benefits Counselor, if needed, is just a click away via:
- “Live Chat”
- An online appointment scheduler
Guided Enrollment Services
We guide employees to make informed decisions with personalized benefits education
- Enrollment services for open enrollment, and new hires year round
- On-site enrollments
- Virtual meetings with seven-year call retention
- Appointments easily scheduled online
- Non-commissioned, education-focused licensed benefits counselors
Appreciated the counselor’s quick and efficient overview of some of the options I wasn’t as familiar with, as well as stating the benefits in a businesslike manner without pushing me. Best insurance session I’ve ever had, and I hung up feeling confident in my choices.
Increase the percentage of employees…
“extremely satisfied”
Score | Sample Survey Questions |
|---|---|
Low = 1 | High = 5 | |
4.86 | My counselor was attentive, knowledgeable, and offered straightforward advice |
4.89 | My counselor explained all of my options and didn’t just try to “sell” me insurance |
4.61 | How much more educated do you feel after meeting with the counselor? |
Employee Helpline
Great customer service is key to employee satisfaction.
We help employees get answers to their benefits questions, and reduce unnecessary calls to HR:
- Dedicated 1-800# employee helpline
- Year-round assistance
- Support available for coverage and premium questions, claims triage, eligibility changes, and more
“I have the unique pleasure of speaking with our employees regarding their benefits daily, and in doing so, I have heard nothing but wonderful things about the customer service department at AmeriLife Benefits. Time and time again, I am hearing the praises of your agency and the way in which they go above and beyond to help our employees understand their benefits. I personally have also felt that I am always met with friendly, helpful, and attentive call center agents when I have to call the customer service desk.”
Year-round one-on-one support helps employees get more out of their benefits.
